Order Cancellation
How can I cancel an order?
You will have the option to cancel your order directly from the confirmation email within one hour. If it takes more than 60 minutes, email contact@sky-cover.com and we will help you find an alternative solution.
- Please note that if you choose to cancel your order after completing the payment process, card and platform fees will be deducted from your refund.
- We wanted to make you aware of this policy to ensure transparency regarding any potential fees.
- Thank you for your understanding, and feel free to reach out if you have any questions.
I canceled my order by mistake, can I appeal it?
If you cancel your order on the site and want to receive your order after all, the best way to do this is to place a new order at checkout. Email contact@sky-cover.com with any questions - we're here to help.